Krista Andrews-Shahini

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Healthcare Resource Group

Email campaigns designed to promote in-house developed content, establish HRG as industry experts, drive traffic to website and landing pages, and communicate with current and prospective clients. 
Platforms used: Pardot + Constant Contact

Industry Information eNewsletter 

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SUBJECT LINE:

Revenue Cycle Solutions eNewsletter

DESCRIPTION:

eNewsletter with in-house produced informative industry content including webinars and blogs.  

AUDIENCE:

Primary decision makers: 

  • CFO

  • VP Finance

Secondary decision makers and influencers:

  • HIM (Health Information Management) Directors

  • Medical Coders

AUTOMATED FUNCTIONS

Using Pardot email system functionality and native integration with Salesforce, each link:

  • Connect pre-existing client in Salesforce or make net-new lead in Pardot.

  • Adjusts lead score.

  • Tag lead with specific interest.

Instructional Email

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SUBJECT LINE:

Free AR Analysis Guide

DESCRIPTION:

Instructional email walking client through ATB upload process. Data needed to provide client with complimentary AR analysis report called "HRG Golden Pyramid". 

SENDING OPTIONS:

  • One-on-one email through Pardot/Salesforce by Business Development Directors.

  • Automated email trigged from form completion on website landing page.

ADDITIONAL AUTOMATED FUNCTIONS:

  • Connect pre-existing client in Salesforce or make net-new lead in Pardot.

  • Adjusts lead score.

  • Notify account owner and set-up follow-up task in Salesforce.

Service Line Promotional Email

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SUBJECT LINE:

Free Self-Pay Solutions eBook

DESCRIPTION:

Promotional email for HRG Early Out Self-Pay service line with link to complimentary eBook.

AUDIENCE: 

Primary decision makers: 

  • CFO

  • VP Finance

Secondary decision makers:

  • PFS (Patient Financial Service) Directors

LTAC Promotional Emails

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SUBJECT LINE:

4 Ways HRG Caters to LTACs 

DESCRIPTION:

Promotional email for long term acute care (LTAC) hospitals and facilities. 

AUDIENCE: 

Primary LTAC decision makers: 

  • CFO

  • CEO

 

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We Do Great Things For LTACs 

DESCRIPTION:

Promotional email for long term acute care (LTAC) hospitals and facilities. 

AUDIENCE: 

Primary LTAC decision makers: 

  • CFO

  • CEO

"We Are Your Solution" Email Campaign

SUBJECT LINE:

AR Headaches Keeping You Up? 

DESCRIPTION:

Promotional email for HRG PFS service lines.

AUDIENCE: 

  • CFO

  • VP Finance

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SUBJECT LINE:

End Coding Backlog

DESCRIPTION:

Promotional email for HRG HIM service lines.

AUDIENCE: 

  • HIM Directors

Conference Marketing & Additional eNewsletter Emails